FAQ

Frequently Asked Questions

Colvin’s Heating and Cooling can answer all your HVAC-related questions. Before you get on the phone, look to see if we already responded to your question online. If you don’t see your question listed or want more information on a topic, give us a call at 816-630-2702. Our techs can give you the information you’re looking for in a jiffy.

Like any product you want to keep in good shape, HVAC equipment requires proper care in order to give you the best benefits. Trained professionals can service your heating and cooling products to make certain they’re working at their maximum potential and help prevent more costly repairs in the middle of the hottest or coldest months of the year.

The cost can range depending on the equipment size and different features, so we advise contacting Colvin’s Heating and Cooling at 816-630-2702 to get a quote.

With two-stage heating, furnaces may operate on two different levels: high and low. Since you can heat your home on the low setting a lot of the time, a two-stage furnace can run longer and more efficiently. Two-stage heating also operates more quietly than traditional furnaces and can provide more even heat distribution and fewer temperature swings.

Colvin’s Heating and Cooling offers several different brands and models that incorporate advanced technology to help heat and cool your home more efficiently. Technology in the newer HVAC systems gives more precision when it comes to supporting your home comfort needs. If you want more information, please call our experts at 816-630-2702.

Modern furnaces are designed with a number of innovative features older furnaces don’t have. Today’s heating systems offer more even heating and are better at controlling airflow. Although the air coming out of your vents may seem cooler than your old furnace, the airflow is much better and more efficient.

Another perk of modern furnaces is their ability to integrate with other HVAC products as part of a high-efficiency whole home comfort system. When combined with a high- efficiency air conditioner, furnace blowers can more easily accommodate add-on cooling. Other innovations, such as Precise Comfort technology and variable speed motors, will help your furnace run more efficiently and quieter than ever.

The Department of Energy recently increased the minimum efficiency levels for air conditions, and the standards vary by region. Contact Colvin’s Heating and Cooling at 816-630-2702 to find the requirements for the Kearney area.

Colvin’s Heating and Cooling has been supporting the Excelsior Springs community for many years and has been providing trustworthy and dependable service. Our service and the products we carry are of the highest quality and you will be satisfied with our solutions. Our experienced team is here to help you reach your ideal home comfort.

There are four things to review when improving your indoor air quality:

The indoor air quality in your house starts to suffer when the air begins filling up with air pollutants. The biggest concern is eliminating these pollutants. Some to-dos to add to your weekly checklist are vacuuming, washing your linens and ensuring any cleaning products are stored properly.

Especially in newer home’s, the insulation is installed so well that it might be difficult for these pollutants to leave the home. While it helps to keep your home warm or cool, depending on the season, it is valuable to get some fresh air inside.

Make sure that you have good ventilation and arrange routine maintenance on your system. And while that’s helpful, you can also take your IAQ even further by using air filters, germicidal lights and purification systems to get rid of particles while eliminating chemical vapors.

Smart or programmable thermostats can help control humidity levels as well as the temperature. This can help stop germs and other particles from collecting while preserving your home comfort.

Every home is different, which is why we suggest that you contact our pros at Colvin’s Heating and Cooling to find out which solution will be best for your space. Our experts will conduct a review of your current system and chat about what your ideal home comfort looks like. That will help us decide which products will be most effective.

You may be surprised to learn that air conditioners don’t technically make your home cooler; they actually remove the hot air and move it outside. This hot air moves across a refrigerant coil on the indoor unit and then is sent to the outdoor unit where it is released. Your air conditioner moves as much hot air outside as it is necessary to reach the temperature you have set on your thermostat.

Minimum energy efficiency standards vary by region. Additionally, air conditioners, heat pumps and packaged units made after Jan. 1, 2015, have higher minimum efficiency levels than equipment manufactured prior to that date. The team at Colvin’s Heating and Cooling can help you figure out the minimum requirements for Excelsior Springs, let you know if your current products meet those requirements or help you find a replacement air conditioner that does.

Your systems service panel will have a white label on it, with your systems model and serial numbers at the top. M/N stands for model number and S/N is the serial number.

Since equipment size needs differ for each home, the best way to determine the proper size equipment for your home is to have a technician from Colvin’s Heating and Cooling come out to perform load calculation tests. The tests take measurements such as square footage, insulation value and amount, and more into account to determine your homes individual HVAC equipment needs.

Yes, debris can inhibit your systems ability to function effectively. It is not uncommon for heat pumps to have frost or ice on them during the winter, but many include defrost controls so they can work efficiently regardless of the weather conditions.

When a cooling system uses two-stage cooling, it means that there are two levels of operation. This allows the system to work most effectively since there is one level for milder weather and another for harsher weather that demands the system to work harder. Two-stage cooling also enables more even temperatures so you don’t experience extreme differences in temperature. Aside from better efficiency, other benefits of two-stage cooling include quieter operation and better humidity control.

Your system could be freezing up for a variety of reasons, but the most common are dirty filters, low refrigerant, a dirty evaporator coil and/or a faulty blower motor. Changing a filter is something homeowners take care of; however, you’ll want to call the professionals at Colvin’s Heating and Cooling at 816-630-2702 for other problems or if you have other questions or concerns.

Colvin’s Heating and Cooling carries a number of great thermostat options for your HVAC systems. The best thermostat for you will depend on a couple of variables, such as whether you want one that’s programmable or not. No matter what kind of thermostat you’d like or if you’re searching for something that can fit with a home automation system called Colvin’s Heating and Cooling to hear about which thermostats you can choose from. Our team will help you find one that’s right for your system, your family’s needs and your budget.

A heat pump covers both your homes heating and cooling needs, offering you one HVAC system that can be used year-round. Throughout the warmer months, heat pumps act like an air conditioner, capturing the hot air from inside your home and moving it outside; in the cooler months, this process is reversed. Heat pumps can be very energy efficient and may produce two to three times more heat than the energy it uses.

At Colvin’s Heating and Cooling, we do recommend replacing both your indoor and outdoor units at the same time because:

Today, outdoor systems are built to work with their matching indoor system for the highest efficiency possible. When you replace just one of your systems, you may not see the same energy savings as if you had replaced them together.

Thanks to technological advancements, newer systems mean improved efficiency. This is true for heating and cooling products as well. While the advancements focus on greater heating and cooling efficiency, they also include benefits such as better air handling, filtering, and noise reduction.

If your heating and cooling systems are 10+ years old, they need to be replaced. Older models have outdated technology that is likely adding to your energy costs due to poor efficiency. So by replacing your indoor system at the same time as your outdoor equipment, both your systems will provide better energy efficiency that helps you reduce your energy bills and keep your home more comfortable.

Your home energy system might have a communication module that directs performance stats to an online site or portal. You can visit this to check your system’s status, the amount of energy being produced and the positive impact you are having on the environment. You can also take a look at your owner’s manual for suggestions on monitoring performance.

Rain will clean the modules by itself in most areas; however, if you live in a dusty area, you may see improved performance after periodically spraying the modules with water. Please note that high-pressure hoses and detergents should never be used to clean solar modules, as they can ruin the product.

Colvin’s Heating and Cooling can help you find the right thermostat for you based on your home and current heating and cooling equipment. We offer a selection of programmable and nonprogrammable thermostats, which can help increase the efficiency of your home’s furnace and/or air conditioner. View our thermostats or give us a call at 816-630-2702 for more information.

A large portion of your monthly utility bills can be attributed to your heating and cooling system. It makes sense, because our home comfort is a critical aspect of our day-to-day lives. Thankfully, there are high-efficiency solutions from Colvin’s Heating and Cooling that can keep you comfortable while also reducing energy costs. When it’s time for you to shop for a new HVAC system, there are a couple things to consider. You’ll want to look for air conditioners with high SEER ratings and furnaces with high AFUE ratings. These ratings measure efficiency, so the greater the number the better off you’ll be when it comes to saving on energy costs. You can also review these tips:

Keep your system operating to its best ability by arranging routine maintenance. It helps sustain efficiency and make sure everything is operating properly.

Consider a zoning system if you only have certain rooms that need to be heated or cooled. There is no need to consume energy regulating the temperature in a room that is never, or rarely used.


The U.S. Department of Energy says that programmable thermostats can save up to 35 percent on heating costs and 25 percent on cooling costs. There are a lot of programmable and smart thermostat products that are easy to use and vary in the type of features-so you can find an solution that you are comfortable with.

A zoning system enables you to divide your home and heat or cool each area differently. While these systems function well for buildings that have parts that are seldom occupied, they can also be helpful in situations where you and your family can’t agree on the temperature in different portions of your house. There are a number of additional bonuses of zoning systems, like efficiency and comfort. View our selection of zoning systems or give Colvin’s Heating and Cooling a ring to see how a zoning system could benefit your home.

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